AW
Angelique W

1 reviews | Active since Feb 2016

20 Mar 2018, 14:03

Vodacom is *********** and have no level of client service!

I live in Benoni and have not been able to make or receive calls all day due to Vodacom's incompetence to sort out problems for their clients!!! I drove to a different area and was able to make and receive calls from both my phones, as soon as I return to our area, I have no connection. I have a business to run and I am not able to make or receive calls. I have always had problems with Vodacom, but gave them the benefit of the doubt - until now. I have logged the complaint and contacted them on their Facebook page - I cannot make any calls!!!! This service is terrible. Please think twice before signing a deal with Vodacom, it will be a mistake.

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Replies (1)
Vodacom
Vodacom's reply20 Mar 2018, 14:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team