1 reviews | Active since Dec 2016

18 Aug 2021, 13:19

Vodacom is *********** and does not take responsibility.

We have had so many relocation problems with them. I haven't heard anything about the fibre line being cancelled at our previous rental place. Mweb needs to install a fibre line there and Vodacom has told me countless times it has been cancelled, mweb needs proof and they keep dodging us, they can't install a line unless that one has been cancelled. This is a crisis at this point in time, this is costing people money they do not have and vodacom is not taking responsibility for anything

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2021, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team