MK
Matthew K

1 reviews | Active since Jan 2017

05 Jul 2018, 18:19

Vodacom Is ***********

For a few months i am invoiced R300.10 Then i get invoice for ~R700.00 Then they process a debit order without permission for ~R470

***********. No response to my complaints other than automated replies. Which. Is not customer service.

Oh. I called in as well. No one could explain the difference in invoice amounts. Get your **** together

0
Replies (1)
Vodacom
Vodacom's reply06 Jul 2018, 08:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team