Vodacom is ***********

I made a payment to vodacom on Monday 24 October through the vodacom app the payment is not reflecting on my app but the money is out of my bank account Ive been phoning everyday this week one person to the next ive send emails with proof still nothing the money is gone just vanished its out of my account but not with vodacom. And nobody at vodacom can help me with this I will never do business with vodacom ever again.