Vodacom is INCAPABLE of solving issues

<p>***~ZBZM<br />S3-GS59M-MTLC<br />00GE~EA2W<br />00PG~GTHR</p> <p>NA094026-0</p> <p>Dear Vodacom,</p> <p>I hope you can read this email and can understand English.</p> <p>The reason for my complaint is that I am dealing with a bunch of ________ (fill in the blank your self for any swearword you can think of!) at Vodacom who has NO clue as to what they are doing.</p> <p>Each ****** person who I speak to over the phone tells me a different story!</p> <p>Then I take the advise of that person at that time and Absolutely NOTHING gets resolved.</p> <p>You (Vodacom) are the most *********** bunch of people I have ever met. You have yet to prove me wrong.</p> <p>If you can prove me wrong, then I will apologise to that person who actually resolved the issues</p> <p>At the top of this email you will se numerous call references fir the same problem.</p> <p>If you can read on your won CRM system and also listen to your own recordings of the people who are supposed to be the customer service representative, and their advice to me you will se why I am so frustrated (to put it very lightly).</p> <p>The complaint is since the 23'rd of June, that on that day an incorrect payment was made accidentally to Autopage instead of Vodacom (I am an ex Autopage subscriber – I case you have not figured that out).</p> <p>I have spoke to numerous Vodacom people through email and over the phone and over your stupid online chat service. Each time some person on the other side “thinks'he/ she knows whats best and each time I am told what to do and each time the situation is NOT resolved.<br />Please see attached the screen shot of all the emails bewteen myself and 'Vodacom's Customer “CARE” ….yeah right – more like customer dont care service...</p> <p>Also, get it in to your thick skull! Autpage DOES NOT EXIST ANY MORE!, so DO NOT tell me to contact them or email them!There are NO one working there any more. Their emails are also being returned!!</p> <p>Please find attache the proof of payment made to autopage at the beginning of this whole saga.<br />Please allocate this to my account as you promised on separate occasions.</p> <p>Please contact me if you actually have a solution.<br />P.S. I am sending this to HelloPeter as well!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>