NJ
Natasha J

1 reviews | Active since Oct 2015

05 May 2022, 09:15

Vodacom is in ruins

Whether it is cellphone contracts or fiber, Vodacom has become completely ***********. Their call center staff are unhelpful, they don't listen and their management never return calls. They close open tickets without resolving the issues. Maybe Shameel Joosub should spend less time blocking other communication companies from entering the country, and spend more time working on delivering the services we pay for.

0
Replies (1)
Vodacom
Vodacom's reply05 May 2022, 11:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team