"VODACOM is in NADIR"

<p>Over the years I have never doubted the amount of resources Vodacom had invested to ensure best results in terms of service, network capabilities; but of late I have been having countless issues of which some I felt were not worth reporting. From data depleting before the intended date and incorrectly logged requests the list goes on. Now I personally understand where Wendy Appelbaum is coming from, cause i'm going through the same situation where I get wronged by vodacom and can never get a reasonable explanation. The reality is that it is by far better equipped than all of the other network providers-even though their attitude towards their subscribers reflects a 'why dont you move to the next network sp if you aren't happy', Have you reached Nadir? Are you really looking into resolving issues that the ordinary person experiences.I need assistance with my query cause it is frustrating to be on call with any of your agents. My service request no. A2-6ALQ-8PVTX for call logged, which I have a feeling will not yield the accurate results and I will be given a carefully thought response just so they do not take responsibility. I'm highly disappointed because I once worked at the company and knew how much a CUSTOMER meant to you. The times when Allan Knott Craig Snr would walk through Vodacom to ensure only visionaries were appointed- Mohamed Shameel Aziz Joosub I'm sure you don't know me, and probably won't get to see this post-but I know the vision Vodacom had for ICT, bring back service-please!!that is what makes a product-cause without service-the product dies along qith the rest that are just waiting for a tombstone.</p>