NM
Nikki M
1 reviews | Active since Jun 2020
19 Sept 2022, 11:12
Vodacom is in competition with Eskom and their service delivery in fact they may even win!!
My oh my Vodacom a year and you cant bill as per the agreed contract. You stopped the debit order now accounts can call 5 times a day regarding the debit order yet no one can call and rectify incorrect billing amount and credit due! Disgusting
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Replies (2)
Vodacom's replyOfficial
19 Sept 2022, 11:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Sept 2022, 11:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NM
Nikki M's updateReviewer Update
19 Sept 2022, 12:01Your online standard reply stops there.
NM
Nikki M's update19 Sept 2022, 12:01
Reviewer Update
Your online standard reply stops there.