Vodacom is ignoring me and not fixing my bill that they have overcharged me on

<p>I have made a complaint and query on my bill on the 8th of the July and till now no one has even bothered to fix this problems or help me correctly.</p> <p> </p> <p>I have called vodacom and spend over 4hours with them on the phone in the past 19 days and not one person can tell me when my bill will be fixed or who is fixing it. </p> <p> </p> <p>I was called by Faiek Mohamed last week and promised me that he would have this sotred out this week and that he would call me again but till today i cant get hold of him or anybody at vodacom that can help me. i keep getting pushed from one department to the next. </p> <p> </p> <p>Can i please have proper sevrvice and someone that can fix my propblem. A billing query should not take 20 days to fix as i have been paying contratcts with vodacom for over 5 years and never missed one paymnet but this is the kind of service they give loyal clients . </p> <p> </p> <p>I am totally disgusted in how much more my bill is compared to what it should be and no one gives a **** about fixing it or what they charging clients </p>