NR
Nicole R

1 reviews | Active since May 2015

07 May 2021, 11:10

VODACOM IS HORRIBLE!!!!!!!!!!

*****S!!!!!!!!!! FIBRE DEPARTMENT HAS BEEN DEBITING MY ACCOUNT FOR 2+ YEARS AND I HAVE NOT USED THEIR SERVICES. THEY EVENTUALLY CANCELLED OCTOBER 2020 - LADY CALLED SHARON, THEY CONTINUED DEBITING AND NOW MY ACCOUTN IS HANDED OVER! I CANT GET HOLD OF THEM FOR 2 WEEKS!!!!! SO USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BEEN MAILING KAGISO NKOANE AFTER 7TH EMAIL HE RESPONED ONLY IT TOOK HIM A WEEK??????

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Replies (1)
Vodacom
Vodacom's reply07 May 2021, 13:15
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team