sM
shireen M

1 reviews | Active since Oct 2020

26 Oct 2020, 10:01

VODACOM IS HORRIBLE !!!

VODACOM IS THE ABSOLUTELY WORST SERVICE PROVIDER. THROUGHOUT MY CONTRACT MY BILL INCREASED EACH MONT. I EVENTUALLY CANCELLED MY CONTRACT AND THEY CONTINUED TO CHARGE ME FOR THE NEXT 4 MONTHS. I FINALLY STOPPED MY DEBIT ORDERS AND WAS HANDED OVER TO A CREDIT BUREAU WHICH STOPPED ME FROM TAKING OUT ANOTHER CONTRACT WITH ANOTHER SERVICE PROVIDER. I CALLED VODACOM TO RESOLVE THE ISSUE AND NOW THEY ARE ASKING ME FOR EVEN MORE MONEY. IF YOU ARE LOOKING FOR A SERVICE PROVIDER , VODACOM IS THE LAST PLACE YOU SHOULD BE LOOKING !!!!!

0
Replies (1)
Vodacom
Vodacom's reply26 Oct 2020, 11:01
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team