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shireen M
1 reviews | Active since Oct 2020
26 Oct 2020, 10:01
VODACOM IS HORRIBLE !!!
VODACOM IS THE ABSOLUTELY WORST SERVICE PROVIDER. THROUGHOUT MY CONTRACT MY BILL INCREASED EACH MONT. I EVENTUALLY CANCELLED MY CONTRACT AND THEY CONTINUED TO CHARGE ME FOR THE NEXT 4 MONTHS. I FINALLY STOPPED MY DEBIT ORDERS AND WAS HANDED OVER TO A CREDIT BUREAU WHICH STOPPED ME FROM TAKING OUT ANOTHER CONTRACT WITH ANOTHER SERVICE PROVIDER. I CALLED VODACOM TO RESOLVE THE ISSUE AND NOW THEY ARE ASKING ME FOR EVEN MORE MONEY. IF YOU ARE LOOKING FOR A SERVICE PROVIDER , VODACOM IS THE LAST PLACE YOU SHOULD BE LOOKING !!!!!
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Replies (1)Vodacom's replyOfficial
26 Oct 2020, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2020, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
