Vodacom is hopeless

<p>I have been unable to access the Internet over the past week. I have an account with Vodacom. I went to Vodacom's shop next to Somerset Mall (Somerset West) yesterday and to their shop in Eikestad Mall (Stellenbosch) today. At both these shops the technical people said it is a network problem that I experience. They also stated at both shops that many of their customers experience the same problem as I do and they are not able to solve the problem.</p> <p> </p> <p>Then I phoned the Vodacom Customer Care number 7 (seven) items. Everytime I have been given different advice of how to solve the problem. As soon as I tried to access the Internet afterwards, nothing worked. I am so disgusted that I am assisted by staff to "solve" my problem and then they do not even agree on how to approach the problem - never mind solving it. Its a disgrace to be treated in this way as I have a lot of business that rely on the Internet service.</p>