Vodacom is honestly ****tttt!!!

This is honestly heartbreaking and just a lot.

Till this day I wouldn’t advise anyone to make any sort of deal with Vodacom. I lost my phone for the second time this year and I am about to pay R7700 for excess because Vodacom says they don’t have the phone I am covered for. They saying the manufacture doesn’t have it. I have just inquired with Vodacom on Facebook if the have an iPhone 13 pro 128gb and they said they do. At the Sandton Vodacom store they said they don’t have it and even the manufacturer doesn’t have it so I’ll have to take a 256gb which makes my excess R7750 instead of R6500 for 128gb which is what I am insured for. I hate Vodacom!!!!!