LL
Libuseng L

1 reviews | Active since Mar 2017

01 May 2020, 18:55

Vodacom is hell hole!!!!

I canceled my WiFi account on the 6th Mar 2020 and ha 1 month notice, ending 6 April. This account was for my salon business and I switched the WiFi off because we haven't operated since Jan 2020 and there's no one staying at the place of business. On the 30 April 2020 Vodacom decides they will deduct R2518.91 just when COVID-19 has hit hard on us business owners. Vodacom has never given me good service ever, even getting this WiFi account was a hassle. I want nothing from Vodacom because where in the hell should I get this money!!!!

0
Replies (1)
Vodacom
Vodacom's reply03 May 2020, 16:49
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team