IS
Ilse S

1 reviews | Active since Aug 2016

08 Aug 2016, 12:10

Vodacom is harassing me every day

<p>Vodacom phones me non stop everyday to try and get me to change my account from a medium contract to something else, every time I tell them I am happy with it as it is, but an hour later they phone again!! Last Wednesday I received 9 phone calls from vodacom, Thursday 3 calls and today 3 so far. The numbers that they phone from is ********** , ********** and ********** .</p>

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2016, 13:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team