MM
Moisi M
1 reviews | Active since Oct 2020
26 Oct 2020, 11:36
Vodacom is harassing me
My cellphone contract with Vodacom has expired in 2017. In 2019 I received a call from Vodacom threatening to take legal action against me because they said I owe them R1000 something. I went to kolonade Vodacom store in Montana Pretoria around March 2019 and I paid the amount requested. Today 26 October 2020 I am receiving a call from Vodacom and they say I am owing them. They are going to take legal action and black list me.
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Vodacom's replyOfficial
26 Oct 2020, 12:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2020, 12:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team