1 reviews | Active since Feb 2011
Vodacom is Guessing figures again?!
After being through the call center and as usual getting the run around for 2 months solid now I'm told sorry. Nothing we can do. My bill according to what i pay monthly (about 2K) vs the figures Vodacom send to Transunion/Experien (almost 9K) effects my ability to apply for anything else and messes up my credit score horribly. No one can tell me why this happens. I have logged numerous calls with Legal/Escalations/specialised collections and was told sorry - the bulk info that was thumb sucked is sent. Nothing can be changed?? Every month now, Thanks Vodacom!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS