Vodacom is going down hill

<p>I have 12 numbers with Vodacom which get recharged monthly. I need to check data usage on a regular basis to ensure I get the automatic data recharge and to ensure I always have data. The problem...the Vodacom app never works, always experiencing technical issues. The website login .... same issue. I tried to contact 111, They always experiencing "high call volumes" and if I phone on a Vodacom cell phone I get cut off. (Heads up....if you always experiencing High call volumes your product has major problems and you need more service agents) I eventually have to phone on a Telkom Landline to get through to someone...eventually, who confirms the app and the website are experiencing technical issue.....for weeks!!!! and they dont know when it is being resolved. How can you have a cell phone provider as big as Vodacom that cannot write a reliable, accessible mobile application and website??? I seriously want to migrate all my numbers but guess what....the retentions department is closed</p>