wM
wandile M

1 reviews | Active since Sept 2015

25 Nov 2019, 07:16

Vodacom is going down

Vodacom is now blocking me from accessing the call centre because my continous complaints about the summer shake now i can't complain about anything this is arrogant of them they have allocated a robot called Tobi. You are ******* vodacom now your problems get worse giving me 1G of data will not shut me up your algorithms are not working Im reporting you communications authority

0
Replies (4)
wM
wandile M's update25 Nov 2019, 07:47
Reviewer Update
Vodacom is a legalised racketeering and usury and fleeces the populace so that the government can get tax you are all dogs
Vodacom
Vodacom's reply25 Nov 2019, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team

Best regards,

wM
wandile M's update25 Nov 2019, 08:53
Reviewer Update
With all due respect the consultants have told me there is an inherent fault with the algorithms and my last query was closed without the problem being solved I was bribed with 1G but the problem lingers. So the law of attrition must unfold because vodacom's littany of fiddlesticks still earns them a hefty profit they are like the casino they never loose. Here is a proposal why doesnt ICASA chop R1billion rand from profits of this quarter or you guy mothball the suummer shake campaign immediately
wM
wandile M's update25 Nov 2019, 09:13
Reviewer Update
Hello Peter can you help me escalate this matter to ICASA and Minister of Communications your platform is a linchpin in getting justice for masses that are subjugated in this manner. It too long for Vodacom to admit they data prices were day and night and ******* now they make you shake your phone like a mad man then give you false incentives in data bundles however they carry on deducting your main data and the balances of the bundles don't move a needle they remain how stupid was it to launch a campaign that was not ready for launching the the programmers arevworking behind the clock to fix this *******. Many ways to skin a cat I tired of being that cat that is skinned alive but gets to live another day. Does the law allow ******* to have a robot talk to their victims meanwhile the theives can conjure up bribe and pretend life goes on Hello Peter if there is restorative justice you must get the Minister and ICASA to review their policy towards repeat offenders that are using the money of those that really can't afford and fool them into thinking they have been liberated them to improve their lives through connectivity.