1 reviews | Active since Jul 2017
Vodacom is giving us the run around and not attending to us
<p>Vodacom has listed my partner for owing them an installment of R12 000 of which he settled the account he has with them. When we call Vodacom, they tell us to contact the agency that was doing the job for them. When we call the agency they confirm it is Vodacom that listed my partner and therefore it is Vodacom that should fix this. Vodacom is honestly not coming forth, you contact them and they send you from pillar to post yet we have the settlement letter in our hands.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team