Vodacom is giving me a headache
<p>This is the 3rd month i had to report data disappearing at vodacom. they dont even bother to return calls or service requests. just say matter resolved. I did a simswop and it went well for a few weeeks and guess what my problem stared all over again. when i phoned vodacom they say it is internet. my phone say it is whatsapp. according to my phone i used 560 mb of data in one day. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Susan,
Feedback has been resolved.
Regards,
Cassandra
Dear Susan,
Feedback has been resolved.
Regards,
Cassandra
