CP
Charmain P

1 reviews | Active since May 2018

05 Jun 2018, 11:09

VODACOM IS GETTING MORE AND MORE PATHETIC!!!!!!

the Vodacom service is getting more and more pathetic every day. after " sorting out my problem" now Vodacom goes and blocks my account!!!FOR WHAT REASON????? You don't phone a customer saying you are sorting out there problem and that everything will be sorted out by the 3rd and letting them pay and the turn around and go and block there account. THERE IS NO SUCH THING AS CUSTOMER SERVICE

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2018, 13:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team