vodacom is gambling with my life

My issue is still not resolved, my life is stuck. Listed as a bad payer on itc, instead everybody sound so confussed in the callcenter.thanx to vodacom my life is hell.Your current usage is R0.00 and your outstanding balance is R1058.99. It will be deducted 2015-10-30. For more balances dial *111# free from your phone.Good Day, kindly note that the credit of R389.00 was successfully loaded onto your vodacom account. The arrears amount due immediately is a total of R329.97. <br> Kind regards, Vodacom Customer Care Randall OctoberVodacom Notification: a credit note for account number I*** has been processed for the amount R 341.22(Excluding VAT)