1 reviews | Active since Aug 2016
Vodacom is full of *******
<p>I sent an e-mail to customer service this morning regarding incorrect billing. I received a response from Renzo Maart saying that additional R60 charged on my account this month was a discount which was only valid for 12 months. This discount has now expired. This is nonsense. I signed my contract in October 2016. I have been using the phone for 4 months and they are charging me extra money. If vodacom is desperate to meet their targets on profit and they realise that it is impossible then they must stop *****ing money from customers. This is ridiculous, I will never pay the additional R60 charged to my account.</p> <p> </p> <p>I need a response.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
