kJ
kyle J

1 reviews | Active since Nov 2014

22 Apr 2015, 13:37

VODACOM IS FULL OF LIES

SO I DID AN APPLICATION OVER THE PHONE WITH A GIRL NAMED RIA LAST WEEK MONDAY, AS PER VODACOM WEBSITE THEY SAY FREE NEXT DAY DELIVERY, ITS NOW OVER A WEEK AND IM STILL WAITING. I PHONED VODACOM LAST WEEK AND I WAS TOLD THEY ARE WAITING FOR TERMS AND CONDITIONS AND LATR IN THE AFTERNOON I GOT FROM RIA SAYING THAT THEY DONT HAVE STOCK CAN I CHANGE MY ORDER TO ANOTHER PHONE.... I THEN PHONED VODACOM AGAIN AND THEY ASSURED ME THAT THEY HAVE STOCK BUT JUST NEED TERMS AND CONDITIONS...I RECEIVED ANOTHER CALL FROM RIA SAYING THAT THEY DONT HAVE THE COLOR I WANT CAN I CHANGE THE COLOR AND I AGREED. I PHONED VODACOM YET AGAIN TODAY AND WHEN THEY CHECKED ON THEIR SYSTEM I WAS TOLD THAT MY ORDER WAS NOT PROCESSED.<br> <br> I AM SICK AND TIRED OF VODACOM LYING TO THEIR CLIENTS JUST TO MAKE A SALE BUT THEY CAN NEVER DELIVER ON THEIR PROMISE.<br> <br> VODACOM IS PATHETIC AND I AM TIRED OF THEIR ******** STORIES.<br> <br> MY BOYFRIEND TOOK OUT A PHONE FROM CELL C LAST WEEK MONDAY AS WELL AND BY LAST WEEK WEDNESDAY HIS PHONE WAS DELIVERED NOW THATS WHAT YOU CALL SERVICE. THE BEST PART IS CELL MADE HIM A PROMISE AND GUESS WHAT THEY DELIVERED ON IT...AS FOR VODACOM IM JUST WAITING FOR THEM TO GIVE ME YET ANOTHER LIE!!!

0
Replies (1)
Vodacom
Vodacom's reply23 Apr 2015, 07:41
Official
Hello kfjackson20!,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team