PK
Precious K

1 reviews | Active since Feb 2012

12 Oct 2022, 10:25

VODACOM is full of ******

I have cancelled my sim contract multiple times with Vodacom and yet I am still getting invoiced. I refuse to pay for services that I do not want or need anymore.

You have rude consultants who do not want to listen to clients and do not process requests as requested by clients. It is disgusting and unprofessional service. CANCEL this contract as I DO NOT WANT IT nor DO I NEED IT!!! I have multiple times stated that I want this contract cancelled and retain my number on a pay as you go. WHY is it so hard to action this very simple request. ***

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2022, 11:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team