1 reviews | Active since Jul 2017
VODACOM IS FULL OF BULL****
I am trying to cancel a cellphone contract since January this year. I called the cancellations number who will ask me to go into the store pay an amount and call them back, i did this three times and still they wont cancel the contract. I have been into the store as well and still no one can assist to cancel this contract. I DO NOT WISH FOR IT TO CONTINUE AS A MONTH TO MONTH CONTRACT BUT IT IS WITH A BILL THATS ACCUMULATING. THIS IS A MONEY MAKING SCHEME TO KEEP MAKING MONEY OUT OF PEOPLE.
The best part is that there is no longer any email address to forward cancellations in writing.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Johanne
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Rudi-Jo
Hi Johanne
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Rudi-Jo
