TM
Tshepiso M
1 reviews | Active since Jan 2022
29 Sept 2022, 16:13
Vodacom is full of ****
Early this year I went to vodacom to apply for a contract phone, so unfortunately when I get home the phone had a problem so I decided to take it back within 7 days, so when I get there the manager from jabulani mall store at vodacom was very rude to me so I decided to leave the phone there and I tried to call the head office to cancel the contract with them the told me I have to pay full amount first but on that particular time I don't have anything that belongs to them until today vodacom never resolved my issue and they sad own them 2500.
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Replies (2)
Vodacom's replyOfficial
30 Sept 2022, 08:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Sept 2022, 08:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TM
Tshepiso M's updateReviewer Update
04 Oct 2022, 14:09Vodacom please contact me because I don't have anything that belongs to you, and please check the Sim card that I was given if still active because since January your phone and Sim car are at jabulani mall store soweto, so now am surprised you say I own you guys 2500 how, because this thing already affected my life so bad, or is this how you treat all your customers? Because even if I call all of your consultants they keep doing empty promises they take my details promise me that they will resolve this matter even today no one ever call me back to tell me what's going on, because I don't understand why I have to pay for something that I don't have on me,
TM
Tshepiso M's update04 Oct 2022, 14:09
Reviewer Update
Vodacom please contact me because I don't have anything that belongs to you, and please check the Sim card that I was given if still active because since January your phone and Sim car are at jabulani mall store soweto, so now am surprised you say I own you guys 2500 how, because this thing already affected my life so bad, or is this how you treat all your customers? Because even if I call all of your consultants they keep doing empty promises they take my details promise me that they will resolve this matter even today no one ever call me back to tell me what's going on, because I don't understand why I have to pay for something that I don't have on me,