VODACOM IS FRUSTRATING

I bought a MSI laptop at vodacom the laptop was delivered by skynet on the 06 March 2023. the very same day I found out that the laptop is giving me problems, the screen became blank while the video was still playing. Now comes to the collection, the product was delivered at my work place, I would think it should be collected at the same place it was delivered. Now Ram is assigned to collect, Ram goes and collects at my home address and when I was speaking to the lady at that time I told her it should be collected at my work place. I was told by Londiwe Maseko that now the collection will be done manually it will take 2-3 working days as the first attempt of collection is was collected in a wrong address. Now Ive spoken to a lady called Colisha NO HELP, Spoken to Morgan and 2 more others before them and still no help. Today I spoke to Yolanda, she gives me delivery references instead of collection, K*** and V2P*** and I was told to call skynet. According to her the RAM collection was a ****. I call Skynet and I was told No these are delivery tracking numbers and they are not for collection. Till now I haven't been helped by the "vodacom team". What's frustrating is that No body wants to help at all. And I'm very disappointed at your service. I'm literally thing of cancelling my contract with you.