VODACOM is **********ly debiting my Account.

VODACOM is *****ing from my ACCOUNT. This issue is still not resolved. Incorrect debit left my account now again. REF NO. ***. This is *****. Vodacom is acting ********** by changing my contract without my consent. I was told by Dimakatso from the customer care now that I changed my contract. When I ask for him to please send me proof of this I am told he cannot and that must get an affidavit done at SAPS and email to them. This is *****. Why must I inconvenience myself when I ask for Proof? When I asked to speak to a manager I am told there are no Managers available and that a team leader will call me back. THIS ISSUE HAS BEEN CONTINUING FROM JAN 2021.