MZ
Mbalee Z

1 reviews | Active since Feb 2019

06 Feb 2019, 16:08

VODACOM IS *****ING PEOPLE

On Friday the 1st February 2019, Vodacom debited my account R1566, I dont have a contract with vodacom and never had, where do they get my bank account??? I have 3 unsuccessful debit orders because of Vodacom, called their customer care line and some stupid sms system named Tobi dropped my calls and kept on asking me how can she help, I told her the above and it couldnt understand what i was talking about, i was transfered to a call centre agent who tried to transfer me to I dont know who to check if I had a contract with Vodacom and I had mentioned that I didnt, Vodacom is *****ing people. I want my money and they must pay for my unsuccessful debit orders, bank charges and write a letter to FNB and tell them that its a mistake on their side because its a bad reputation to have unsuccessful debit orders, I have been waiting for someone from Vodacom to call me till today after leaving me details with this stupid Tobi system they.

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Replies (3)
MZ
Mbalee Z's update06 Feb 2019, 20:25
Reviewer Update
How do u really expect me to send my I’d coy and signature after your ********** debit order? You want to sign up another contract without my presence and keep debiting my account???
MZ
Mbalee Z's update07 Feb 2019, 09:01
Reviewer Update
Send me a copy of that signed contract,
MZ
Mbalee Z's update12 Feb 2019, 13:15
Reviewer Update
Can Vodacom send me the copy of the contract i asked for???