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Samuel N

1 reviews | Active since Jul 2016

28 Jul 2016, 09:42

Vodacom is *****ing me

<p>We took a contract with vodacom and ever since the contracts haven't been working but the full installment is being debited and month to month but the numbers have been suspended and given to some people it's been three months now trying to resolve this matter with no success in resolving this matter and a statement of account has been issued with the amount due that we never used so we were told that if we don't pay we will be handed over to legal department but when vodacom checks our account with them they say it's suspended but we must pay the amount due I have tried all my best to resolve this matter and no luck but left to go to the credit ombudsman with this matter since it cannot be sorted out with the head office and the store at wonderpark mall</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2016, 09:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team