Vodacom is forcing me to continue paying for a contract that I paid off

I settled my contract in October 2024, submitting all the required documents as proof. However, due to negligence on Vodacom’s side, my account was still handed over. This is completely unacceptable.

I have done my part, yet I am now dealing with unnecessary stress because someone at Vodacom failed to do their job. I expect this issue to be resolved immediately. If not, I will escalate this matter across all social media platforms.

Vodacom, please take accountability and fix this mess!