MN
Musawenkosi N
1 reviews | Active since Jul 2020
02 Jul 2020, 19:28
Vodacom is forcefully keeping me on contract
Contract Cancellation. I’ve been a contract customer of Vodacom for over 20 years. My contract expired on 15 May. Since that date I have been in contact with Vodacom, requesting them to cancel my contract and move my number to Pre Paid. All my attempts to cancel the contract has has failed. They keep promising me to get back to me and that has never happened.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jul 2020, 07:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2020, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MN
Musawenkosi N's updateReviewer Update
11 May 2021, 13:10Vodacom claims that i owe them money. Upon verification on all available vodacom fora, i do not get confirmation that i owe vodacom. The answering machine responds by saying my number is clear. Request advice
MN
Musawenkosi N's update11 May 2021, 13:10
Reviewer Update
Vodacom claims that i owe them money. Upon verification on all available vodacom fora, i do not get confirmation that i owe vodacom. The answering machine responds by saying my number is clear. Request advice