SM
Solly M

1 reviews | Active since May 2019

19 Apr 2024, 18:38

Vodacom is facilitating ***** and extend *****.

Vodacom is enabling ***** and is impossible to get hold of them. Vodacom gave someone a contract in my name and my bank details without verifying with I dont even know who did that. Now they are deducting from my bank and i am unable to stop this debit order going through. I dont know what to do anymore branches cant also help while someone is using cellphone in my name while i dont even have a cellphone of my own.

0
Replies (1)
Vodacom
Vodacom's reply21 Apr 2024, 21:06
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team