SM
Solly M
1 reviews | Active since May 2019
19 Apr 2024, 18:38
Vodacom is facilitating ***** and extend *****.
Vodacom is enabling ***** and is impossible to get hold of them. Vodacom gave someone a contract in my name and my bank details without verifying with I dont even know who did that. Now they are deducting from my bank and i am unable to stop this debit order going through. I dont know what to do anymore branches cant also help while someone is using cellphone in my name while i dont even have a cellphone of my own.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
21 Apr 2024, 21:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Apr 2024, 21:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
