1 reviews | Active since May 2017

24 May 2017, 11:45

Vodacom is "Faceless"

<p>I am sick and tied of trying to communicate with a "faceless" organisation regarding the fact that they keep on switching off my phone in error and I suddenly cannot use it for communicating in my business. I have been shunted from pillar to post and the phone has been switched offand on three times now.</p> <p>How does a person resilve a problem with these people?????</p>

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Replies (2)
Vodacom
Vodacom's reply24 May 2017, 12:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Jun 2017, 08:42
Official

Dear Clive

Please be advised that feedback has been sent to you via email.

Regards,

RJ