NR
Nompumelelo R

1 reviews | Active since May 2017

20 May 2017, 10:02

Vodacom is extremely ridiculous

<p>How many reviews on Hello Peter should I write before I can get the service which I pay for every month? You get someone to call me & then they say they'll call me back after 10 minutes. It's been 4 days now that I've been waiting. It's extremely bad service that I've received. I'mean honestly on the verge of cancelling all my Vodacom contracts and moving to another service provider. And also please when you get consultants to call us, please ensure that they can actually help with my problem (refer to previous review on 15 May)</p>

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Replies (1)
Vodacom
Vodacom's reply20 May 2017, 10:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team