1 reviews | Active since Jan 2017

01 Apr 2017, 23:10

Vodacom is evil

<p>https://www.hellopeter.com/vodacom/reviews/vodacom-not-doing-anything-about-*****-in-their-shops- ********** </p> <p> </p> <p> </p> <p>Above is a fruitless review I wrote. Nothing has been done. I'm writing this one cos that one seems old. You guys are hurting my credit worth. I blame you cos you have my FICA information and it was shared. This is a contravention of the POPI act. Please clear my name. Thank you. Whoever is manning this said someone would call me and nobody has called well over 3 months after I reported the incident to them. This is people's lives you're playing with here. </p>

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Replies (2)
Vodacom
Vodacom's reply02 Apr 2017, 09:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update02 Apr 2017, 11:48
Reviewer Update

Another generic response. The ombudsman needs to know about this