Vodacom is even more useless than Eskom
My last review was over a month ago where I complained about being over billed , since then they have contacted me and said that they have reviewed my case and that they will be compensating me and make sure I dont get over billed, ques what...... still being over billed and nothing has changed.. Vodacom is truly going down hill fast and I for one wont be using them anymore after my contract expires
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Vodacom's replyOfficial
12 Jul 2023, 07:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2023, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
20 Jul 2023, 08:09They have promised to refund me and also promised that I will not be over billed again, so now its wait and see coming this month end.
Thanks
Thanks
's update20 Jul 2023, 08:09
Reviewer Update
They have promised to refund me and also promised that I will not be over billed again, so now its wait and see coming this month end.
Thanks
Thanks