VODACOM IS ****!

In May I order a fibre line with Vodacom, towards the end of May, I received an email from Vodacom that I have cancelled my subscription. I called them to advise that I had not and they should not cancel my line. I was assured that it was a mistake and many other customers had received similar emails, and it will not be cancelled. It was subsequently cancelled.

After numerous attempts at having it reinstalled, I gave up. Two months later, I received an email that I have made another order, and it was going to be delivered. At the time I had been with Afrihost, which is absolute best.

I told Vodacom I had no desire as I was with another provider. They sent me an email last week, that my line had been successfully reactivated, which is not true, as I am still with Afrihost, and no fibre line was since installed, neither was there a router delivered.

Today I received an invoice. I called them again, and they are telling me that I have to cancel. How do I cancel something I did not order?