PO
Pieter O

1 reviews | Active since May 2018

02 Jun 2020, 15:49

Vodacom is **** dont join them

i have been trying to cancel my contract on the first of April I have phoned 50 times holding on. and no one ever picks up if you get a contract with Vodacom you wont ever get to complain about the service because there is no service to complain about. if you go to the Vodacom store they are quick to help you, but read the fine print saying we got you now and we will never let you go. please people think about joining Vodacom they are really really ****.

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2020, 08:15
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team