PK
Peter K

1 reviews | Active since Jun 2016

27 Jun 2016, 08:44

Vodacom is distributing private information

<p>My cell phone account was due for an upgrade and before I knew it somebody had falsified my identity documents and gone to the Cape Gate Vodacom store and executed the upgrade *******ly. How do these people know which accounts are due for an upgrade. Vodacom is allowing personal information to be leaked to *********.</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply27 Jun 2016, 10:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team