Hellopeter
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CP
Charlton P

1 reviews | Active since Aug 2016

02 Feb 2023, 06:17

Vodacom is dishonest *******. Stay away from them.

And the *****s Vodacom is did not respond to my previous complaint and instead just tried to take almost R700 out of my account for a contract I asked to be move to prepaid in October 2022.

0
Replies (5)
Vodacom
Vodacom's reply02 Feb 2023, 07:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
CP
Charlton P's update02 Feb 2023, 07:59
Reviewer Update
A consultant will contact you. That's what you said on the previous hello Peter complaint and instead of contacting me Vodacom tried to ***** from me. I started posting on your Facebook wall. I WI warn as many people as possible not to do business with you
Vodacom
Vodacom's reply02 Feb 2023, 08:16
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CP
Charlton P's update02 Feb 2023, 08:24
Reviewer Update
Why bother to reply again with the same auto response that has proven to just be lip service?
CP
Charlton P's update03 Feb 2023, 09:14
Reviewer Update
LOL and not one attempt to resolve this. Vodacom is ******* who does not care about customer service.