TH
Talita H
1 reviews | Active since Sept 2014
06 Aug 2020, 16:37
Vodacom is dishonest and *******
I have a 5gig data contract which expired in June.
I phoned in May and twice in june and July to cancel this contract. I got invoiced again and the money was taken from my account.
I phoned on Monday and was told its getting escalated and I have to give it 48 hours. I just phoned again and it is STILL NOT cancelled. Vodacom is dishonest as I cancelled this contract on time and they still removing money from my account.
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Replies (2)
Vodacom's replyOfficial
06 Aug 2020, 16:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Aug 2020, 16:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TH
Talita H's updateReviewer Update
17 Aug 2020, 20:49Good day
What about giving my money back? This contract was supposed to be cancelled! Now I had to pay for this.
What about giving my money back? This contract was supposed to be cancelled! Now I had to pay for this.
TH
Talita H's update17 Aug 2020, 20:49
Reviewer Update
Good day
What about giving my money back? This contract was supposed to be cancelled! Now I had to pay for this.
What about giving my money back? This contract was supposed to be cancelled! Now I had to pay for this.