RR
Richardt R

1 reviews | Active since Mar 2017

06 Mar 2018, 13:06

Vodacom is dishonest

I bought the Huawei P10 combo package in Desember, being under the impression that it is a dual sim phone. Only to find out after it was to late, that Vodacom is blocking all their so called dual sim phones, without informing the client. Now I am stuck with two phones, costing me R750 a month, and both are blocked to one sim. This is very frustrating. Vodacom just told me "sorry" when I complained about this.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2018, 14:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team