VODACOM is disgustingly pathetic!!!

Good Day

We requested Vodacom to install Fibre to our new house on 29 July 2022. The installers kept delaying since Monday. The guys arrived and they said the ONT is already installed.

Thursday, we received a call from a team at Vodacom that they are coming to install the Fibre.

The second team arrived on Thursday and said they will be logging a call with the maintenance guys the technicians mentioned there is something wrong with the line and they are sending the maintenance team out to check the line and said it would take 24 - 48 hours which was Thursday 4 August 2022 and nothing happened. No technicians or maintenance or any communication was sent from Vodacom.

I am disgusted as this is ridiculous until now there is no Fibre installed as we logged a call with the Service provider, Afrihost as they are waiting for Vodacom to install the Fibre so they can connect us.

Please can we request this to be resolved ASAP or cancel our request with them as this is pathetic!