Vodacom Is Disgusting, it Exploits It’s Contract Customers

Vodacom Is Harassing and Abusive to their contract customers, have an account which had 3 contracts with vodacom since 2016, from 2016 I paid them very well until last year when 2 of my contracts was due for an upgrade then I decided since I’m having financial difficulties I’m not going to renew any of them. Contacted them since November last year(2020) to request for cancellation or rather converting my numbers to prepaid because those numbers were billed on month to month basis,I was told since the notice has to be given 30days before my contracts will be ended 31st December 2021 of which my last billing for those contracts will be January 2021. They continued billing me in the preceding months from February, contacted them again and again to cancel those contracts since I wasn’t coping financially, mind due I had that budget planned for other day to day living expenses. They promised to cancel those contracts and credit my account from November, came March my account statement looked like they finally cancelled and credited my account but when they billed me it was a different story, they debited my account for all accounts. Contacted them to let them know I’m going to reverse the debit order, of which I did. Then my account started accumulating arrears and they threatened to submit my account to credit bureaus if I keep reversing still today they are billing me for contracts that I’m not even using because I disposed the SIM cards putting yet another load of financial burden.