VODACOM IS DISGUSTING IN THEIR BUSINESS!!!!

<p>Good Day -</p> <p>I was a vodacom employee until now 18th November 2016, I had 2 personal contracts before joining VC when I wanted to leave they wanted to move my lines that were contract lines to pre-paid, An upgrade was due in Dec now- after trying more than literally 20 times for someone to assist me in understanding why the line must move to prepaid as i did not get any devices for the contracts when joining but just the staff benefit which I requested to be removed and the original contract to run as per previous, I was told that it cannot be like that the lines will move to prepaid. Bearing in mind one of the numbers was my husbands number that was with Vodacom since 1999... I was on several occassions on the call with the customer care team, escalations team, solutions team, all of which promised me a call back as they can see that there was a problem on this line, this morning without prior notice the lines get mirgrated to prepaid, my husbands number just disconnected - money that was deducted in advance for the month, my number still active but has been moved to prepaid also with the disconection scheduled for later today. As i type this I am currently on hold with the Customer Care Division who has transferred my call to the Cancellations team for them to explain the mirgration and reasons behind it - money was deducted from my last salary without my consent to date the HR Team is sending me my salary break down I have got mail trails from inception to now regarding the way they exit their ex employees- as if its a revenge on them for leaving -I am literally at ends and as an individual with contracts prior joining VC I feel ****** and totally unfairly treated no one is prepared to assist nor call to discuss nor follow trough with any of the calls placed for assistance... I beg you all out there to reconsider your Contract renewals and the ones wanting to join as new members even - please do not join this mobile service provider- They are a ******* and for what its worth they are all a bunch of ***** and *******!!!!!</p>