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Azile M
1 reviews | Active since Sept 2020
22 Sept 2020, 09:33
Vodacom is disgusting
I am utterly disgusted by Vodacom and the way they billed my account, there is ridiculous amounts I do not understand with regards to my fibre bill and I have been on the phone from 8am this morning and still no help. All I need is someone to talk to , to explain these figures to me. It was not enough that I app**** for fibre in July and got it sorted in August after the 20th and still got billed dor something I did not have.
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Replies (2)
Vodacom's replyOfficial
22 Sept 2020, 11:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2020, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Azile M's updateReviewer Update
25 Sept 2020, 06:23It puzzles me why Vodacom could bill me an unexplained abount on my fibre account and when I need explanations no one is calling me. I will write these again and again until I get an explanation. This is pathetic, going forward I do not even know how much exactly I will get billed by these parasites! Give me a damn call!
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Azile M's update25 Sept 2020, 06:23
Reviewer Update
It puzzles me why Vodacom could bill me an unexplained abount on my fibre account and when I need explanations no one is calling me. I will write these again and again until I get an explanation. This is pathetic, going forward I do not even know how much exactly I will get billed by these parasites! Give me a damn call!