MR
Mile R

1 reviews | Active since Feb 2014

18 Mar 2025, 18:59

Vodacom is disappointing this days🚮🚮🚮🚮🚮

A pricing error allowed you to buy a bundle at 13% of its value yesterday. We've fixed this and adjusted your allocation to 13% of the original bundle size. Any used data/voice is on us. This what I got and my all my 5g was taken by Vodacom and no reimbur*****t, while I was suppose to login for the meeting, this is unfair business practice, I called them they told me issue my issue will be resolved the following day, while I don't have money to buy data and I am going to lose out on the meeting, I might get a written warning ⚠️ I am very disappointed

0
Replies (3)
Vodacom
Vodacom's reply18 Mar 2025, 22:07
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 
MR
Mile R's update19 Mar 2025, 02:41
Reviewer Update
You are displaying highest arrogance, instead of apologising for inconvenience, you have audacity of telling me someone will contact me, shame on you
Vodacom
Vodacom's reply19 Mar 2025, 07:30
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team